Do the Solar Buddies come with sunscreen?
No. The Solar Buddies are an empty vessel that allows you to fill with a sunscreen of your choice.
What sunscreens are best to use in my Solar Buddy?
We always recommend using sunscreens with a medium to thick consistency as thinner sunscreens can leak. It is also advised to use a sunscreen low in alcohol as alcohol can affect adhesive.
How can I tell if a sunscreen is high in alcohol?
When checking the ingredients of your sunscreen you will be able to roughly tell how much alcohol is in it by how far up the list it is shown. The higher up the list it is the higher the alcohol content.
Are there any brands I should avoid?
Most sunscreens work great with Solar Buddies, but we have found that P20 and Ambre Solaire can affect the adhesive and cause the sponge to detach from the Solar Buddie head.
I am trying to use thick sunscreen but its not making it past the roller ball - any advice?
Sometimes thicker creams need a little help to get to the rollerball. You can do this by giving your Solar Buddie a good old tap. We call it ‘the ketchup tap!’
Can my Solar Buddy be washed, if so how?
Yes the Solar Buddies can be washed. We recommend you do this every time the vessel becomes empty in luke warm soapy water. The heads need to be washed on a more regular basis to stop the head becoming clogged with sunscreen they then need to be left to air dry. The Solar Buddies are NOT dishwasher safe.
How long do the Solar Buddy Heads last for?
The lifespan of the heads depends on how it is used and cared for. We recommend the Solar Buddies are cleaned after the vessel becomes empty. The heads need to be washed on a more regular basis to stop the head becoming clogged with sunscreen. Do not leave the Solar Buddie in direct sunlight or temperatures that exceed 30C. If in extreme heat keep your Solar Buddies in a shaded place. Do not use sunscreens high in alcohol as this can affect the adhesive. If all directions are followed the Solar Buddies can last in excess of 6-8 weeks.
I left my Solar Buddy in the hot sun and the next time I went to use it the sponge had fallen off, could the heat have caused this?
Almost definitely. The Solar Buddies cannot withstand direct heat above 30C as it will interfere with the adhesive. It is best to leave your Solar Buddies in a bag or in the shade to avoid any issues. Do not leave your Solar Buddie in your car on a hot day.
Am I entitled to a replacement?
It depends on the circumstances. If all directions of use have been followed correctly we will investigate further. Contact us directly with the issues you have faced and we can determined the next steps.
Do I need to return my faulty product
Yes please contact Sleepytot NZ firstname.lastname@example.org
Solar Buddies recommendations.
It is recommended that the bottle not to be shared due to hygiene purposes, if you have any skin conditions or any concerns, please seek advice from your GP before use.
It’s recommended that the sponge unit be replaced every 2/3 months if in constant use.
If using at a beach, ensure no sand enters the roller ball or sponge as it could stop the buddies from working to its full potential.
Remove any excess sand from body before applying lotion.
Solar Buddies work with most sunscreens. We advise not to use oily or watery type sunscreens (e.g Sprays) as they can leak. For us conventional sunscreens from ‘squeezy’ bottles work best. Thicker creams can work but may need a little help getting to a roller ball. If you have any questions about the best products to use please do get in touch! See above for our FAQ’s.
SOLAR BUDDIES ARE SOLD AS AN EMPTY CONTAINER AND WE TAKE NO RESPONSIBILITY FOR MISUSE, REACTIONS OR EFFECTS FROM THE SUNSCREEN THAT IS USED IN THEM. ALWAYS FOLLOW OUR GUIDELINES FOR USE AND THE GUIDELINES OF YOUR SUNSCREENS MANUFACTURER.
Use a sunscreen with a minimum SPF 30, water resistant and has a broad spectrum rating of both UVA and UVB protection.
Use generous amounts of sunscreen and apply every 2 hours regardless of its stated daily recommendations to ensure full ongoing protection.
Sun screen can become less effective if you sweat, remove clothing and go swimming, so reapply after all of these.
Apply sun screen at least 20 minutes before going out. Cover all exposed areas and don’t forget places like the back of neck, back of knee’s, tops of ears, nose and scalp.
Use other sun safe procedures as well as using sun screen. Wear a hat, sunglasses, keep well hydrated and covered up with SPF protective clothing.
Try and Stay out of the sun during 11am-3pm or seek shade when the sun is at its strongest.
Keep young children and babies out of direct sunlight.